Friday, September 19, 2008

How Do You Want to be Led?

One suggestion for understanding your employees has always been to put yourself in their shoes. But you know, you have shoes of your own, and you've probably walked a few miles in them already. Sure, you need to think about what's important to your employees, but before you start getting worked up about those details, first ask yourself "how would I want to be led?" If you think about what you would put up with and what you wouldn't, it could keep you from doing something stupid. If you think about what would help you and what wouldn't, well, you just might come up with some good ideas.

First, think about what it was like when you were the employee. What kinds of things did you like about your boss? Consider the kinds of things that helped motivate you. Was it money? Benefits? Additional training? The ability to make your own decisions or the opportunity to contribute to new projects? Try to remember, too, what you didn't like (for most people this is a LOT easier!). Give some thought to how bureaucratic processes affected your ability to do your job...did they help smooth the way or did they slow you down? Did your boss get in your way, or perhaps the other extreme: leave you hanging with no direction at all? Whatever you do, don't do those things you hated in someone else.

Everyone can point to good bosses and bad -- use that experience, use what you learned, don't just forget it. Too many people ignore the past when thinking about the present. Sure, things change, and you can't just do a blanket application of lessons from the past, but if you consider the conditions you worked under then and what you have going on now, you're likely to find something that works.

A lot of us, when we were junior employees, would say "well, if I was in charge...," so well, here's your chance. Don't be the boss you despised. Try to use the good things from the ones you admired. One caution: do remember that things have changed some, so the ideas you had 20, or even 5, years ago may no longer be valid. When you were saying "if I was in charge," you meant if you were in charge then. Make use of those lessons that apply, but be careful not to turn your workplace into the perfect place to be 10 years ago.

As you think about what it was like back then, also think about what it's like right now. Think about how you would like to be led today. If something from the folks above you would tick you off, chances are the people below you won't be too thrilled if YOU do it, either. This sounds like common sense but a lot of people forget it. A little known fact among young employees is that their bosses also sit around and complain about THEIR bosses. It's not unique to the junior people. So think about those things you wouldn't put up with, and ask yourself why anyone else would. When you realize that what works or doesn't work for you will likely have a similar effect on those whom you lead, you're halfway to understanding how to be the best leaders you can.

Bottom line: pay attention to that little voice in your head that says "that could work" or "that's a pretty dumb idea," because that voice speaks from experience.

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